Forward's Social Impact Report 2021-22

Read the report

Our fifth annual impact report, and the biggest and most comprehensive yet, it showcases our growing reach and expanding range of support, including:

• 16,121 people directly supported across the country, with a further 3,729 people engaged and helped through our online chat support service, reaching and connecting the most isolated and disadvantaged groups in society;
• 6 service categories across 70 distinct projects, encompassing substance misuse, mental health, employment, support for people on probation, housing, recovery, and family and young people’s services;
• With all service categories receiving consistently outstanding feedback from service users, partners, commissioners and inspectors.

As well as detailed breakdowns of each service area, you can read about a rich variety of special projects and initiatives including:

• The Opportunity Escalator, supporting service users into training and employment;
• Our unique range of abstinence-based recovery programmes, delivered in prison, residential settings, and in the community, both online and face-to-face;
• Forward Connect, our network of recovery communities facilitating mutual aid and peer support;
• Our M-PACT programme for families affected by addiction;
• Enterprise Clubs, offering self-employment support and start-up funding;
• The Worth programme for vulnerable women at risk of violence

There is never a flat refusal with Forward…they work on getting to know our clients, their support needs, their aspirations.

No First Night Out Project Manager on our Housing Service

Forward took the commissioning goal of working with the hardest to reach clients to heart, with most clients being those that were not being serviced by any other programme due to the difficulty of working with them and the complexity of their needs.”

Evaluators for Brent council of the Bright Futures project (employment)

The report also provides details of our ground-breaking campaigns, Taking Action Against Addiction and More than My Past, which have had a huge impact on raising awareness of the challenges our clients face, breaking down stigma and building belief in recovery. Plus much more!

If you have any questions please email communications@forwardtrust.org.uk.